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Our Commitment
About Us
Founded in 2020, Quality Concepts, LLC has partnered with dozens of e-commerce vendors to strengthen fraud defenses. Our team combines years of security expertise with a commitment to proactive protection.
Services
From one‑time audits to full managed protection, choose the level of support that fits your stage and tech stack.
Fraud Analysis Consultation
Deep dive on fraud patterns, false declines, and chargebacks. You’ll get a prioritized action plan you can apply immediately.
Custom Prevention Strategy
We design a tailored fraud playbook across your tools (e.g., device fingerprinting, velocity rules, manual review) to cut risk without blocking real buyers.
Ongoing Support Sessions
Monthly/weekly analyst sessions to review KPIs, tune rules, and train your team. Includes incident response and quarterly strategy refresh.
Chargeback Dispute Management
We prepare evidence packages and dispute workflows to improve win rates and reduce losses.
Tool Implementation & Rule Tuning
Set up and optimize platforms like Stripe Radar/Signifyd/Sift (only list ones you truly handle) to balance approval rates with protection.
Marketplace & Multi‑Store Risk Policy
Create consistent KYC, refund, and review policies across stores and channels to reduce exposure and compliance risk.
Security You Can Trust
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Principle of least privilege for store access
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MFA required on all analyst accounts
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Data shared only as needed for analysis
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Encrypted in transit (TLS) and at rest via provider
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NDAs available upon request
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Annual policy reviews and incident response runbooks
